TRAVEL ADVISORY UPDATES

Covid-19 Information & Prevention

Updated: July 23, 2021

TRAVEL ADVISORY – In accordance with New Jersey StateExecutive Order 242 and CDC guidelines fully vaccinated guests are nolonger required to wear masks.Guests who are not fully vaccinated areencouraged to continue wearing a mask and social distance while indoors.

Please be aware that we are in the process of implementing the latest state mandates. Some of the previous Covid-19 safety measures will temporarily remain in place until further notice, as we transition our resorts to accommodate these changes.

Please trust that we are aware that we must operate proactively and vigilantly to ensure the safety of our guests and employees, as well as in the best interest of our business. To change or cancel your reservation you must directly contact the original booking agent with whom you made your reservation. If you had booked directly with fantaSea Resorts, please contact our Customer Care Call Center (800) 609-0009.

RECOMMENDED FOR GUESTS NOT FULLY VACCINATED

OWNER UPDATES & ADVISORIES

How do I make reservations?

To book an Owners Week or Rate Reservation* for Flagship, Atlantic Palace & La Sammana through our Owner Portal, click here: Owner Reservations(If you have not previously logged on and set-up your permanent credentials click here for initial log on instructions.)

How do I setup my Owner ID?

If you have not previously logged on and set-up your permanent credentials click here for the initial log-on instructions.

Is information available for Owners from Exchange Companies?
Owners are encouraged to refer to the following details provided directly from Exchange Companies:

Can I make a phone reservation?

Please call our Customer Care Call Center (800) 609-0009 for phone reservations, Mon. – Fri. 9am – 8pm(EST) and Sat. – Sun. 9am – 5pm(EST) (Closed U.S. holidays & designated maintenance days).

What are the current reservation policies?

For the current fantaSea Resorts reservation policies, please click here.

What if changes occur that affect my reservation before I arrive?

We suggest that you review this page prior to booking your reservation and again directly in advance of your arrival as the information changes frequently depending on the current mandates & conditions relating to COVD-19.

*Owner Week and Owner Rate reservation policies apply. All reservations are based on availability. Please note, exchange company deposits, weeks or points, are not able to be requested online.

AMENITY UPDATES

In an effort to reduce the spread with recommended social distancing and in some cases, in accordance with the mandate made by Governor Murphy, below is the current disposition of our resort amenities that you feel may impact your vacation experience.

Is Blue Water Grille and/or Sixty open for dining or drinks?
Indoor Dining Now Open!
RESERVATIONS REQUIRED
Call Now to book your reservation, (609) 347-0770.

While we are observing the New Jersey State mandated guidelines, guest are still required to adhere to resort policies when enjoying indoor dining at Blue Water Grille.

Sixty Cafe & Lounge is now open daily, 8 AM – 2 PM. Currently, Sixty offers coffee drinks and a limited selection of grab ‘n go breakfast and dinner items.
Is Aqua Spa open to book massage or salon appointments?

Aqua Spa is currently open. Located on the 3rd Floor, appointments can be made by visiting AquaSpaOfAC.com.

Are the Pools open for use?

With state-mandated regulations regarding indoor capacity, Pool is only open at Flagship Resort.

To ensure everyone’s safety and adherence to capacity restrictions, we require advanced activity registration for anyone wishing to utilize the Pool while staying on property. Guests will receive information at check-in regarding how to book time slots for these activities.

Flagship: Open 
Atlantic Palace: Open (reservation required)
La Sammana: Open

What is the current status of Owners Lounges?

Flagship: N/A
Atlantic Palace: 1 party (max. 4 people)
La Sammana: N/A

Which Fitness Centers are operating?

With state-mandated regulations regarding indoor capacity, Fitness Centers are open at Flagship Resort and Atlantic Palace.

Flagship: 24/7/365
Atlantic Palace: 6am – 8pm
La Sammana: N/A

To ensure everyone’s safety and adherence to capacity restrictions, we require advanced activity registration for anyone wishing to utilize the Fitness Center while staying on property. Guests will receive information at check-in regarding how to book time slots for these activities.

Are Business Centers available for use?

To use any on property Business Center, guests must adhere to the following guidelines:

Flagship: Open; 15 minute session (max); 1 person per session
Atlantic Palace: Open (2nd Floor); 20 minute session (max); 1 person per session
La Sammana: Open; 1 person per session; Must request access from Front Desk

Does the funZone offer options for children?

Due to state-mandated regulations regarding indoor capacity, funZone activities are currently closed.

Are Game Rooms and Arcades open for use?

With state-mandated regulations regarding indoor capacity, Game Rooms & Arcades are open at Flagship Resort and Atlantic Palace.

Flagship: 24/7/365
Atlantic Palace: 9am – 10pm
La Sammana: N/A

To ensure everyone’s safety and adherence to capacity restrictions, we require advanced activity registration for anyone wishing to utilize the Fitness Center while staying on property. Guests will receive information at check-in regarding how to book time slots for these activities.

Are any resort Guest Lounges open?

With state-mandated regulations regarding indoor capacity, guest lounges are limited capacities at this time.

Flagship: Sixty Lounge Area Only
Atlantic Palace: 2nd Floor Lounge; 10 person max. occupancy
La Sammana: N/A

FREQUENTLY ASKED QUESTIONS

How do I make a guest reservation?

To book a non-Owner hotel reservation please visit Guest Reservations.

Can I make a guest reservation by phone?

Please call our Customer Care Call Center (800) 609-0009 for phone reservations, Mon. – Fri. 9am – 8pm(EST) and Sat. – Sun. 9am – 5pm(EST)(Closed U.S. holidays & designated maintenance days).

What are the current reservation policies?

For the current fantaSea Resorts reservation policies, please click here.

Could changes occur before I arrive that affect my reservation?

We suggest that you review this page prior to booking your reservation and again directly in advance of your arrival as the information changes frequently depending on the current mandates & conditions relating to COVD-19.

Is there any resort safety and local emergency information available?

At fantaSea Resorts, we continue to work diligently, putting safeguards in place to protect our Owners, Guests & Employees. For our current COVID-19 protocols and policies, please click hereWe have also compiled local Emergency Health Information that you can refer to if you need it, please click here for our local Emergency Health Information.

If we need linen or towels during our stay, what do we do?

To request replenishment of towels, linen, pillows, etc., please contact the front desk at your resort.

What is the policy regarding elevators?
Fully vaccinated guests are no longer required to wear masks or social distance while riding the elevators.Guests who are not fully vaccinated areencouraged to continue wearing a mask and social distance while aboard any elevators.
What other information is available regarding travel & safety to fantaSea Resorts?

COVID-19 (Coronavirus) Resources:

For more information, visit the official website of Centers for Disease Control and PreventionCLICK HERE.

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