events
Resort Events
COVID-19 Coronavirus
We are in this together!
Just a few weeks ago we would never have imagined facing the difficult and trying time presented by Novel Coronavirus (COVID-19). To comply with New Jersey Governor Murphy's ongoing mandate of Social-Distancing, until further notice fantaSea Resorts has suspended both the creation of any future reservations as well as accepting any arrivals at our Resorts. While the situation is uncertain, we can confirm that we remain resolute in ensuring diligent guardianship of our Resorts.
We continue to closely monitor the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC) and as the situation evolves, we will adapt our policies to strengthen our future and ensure the safety of our Owners and Staff accordingly.
Since the exact date that our three resorts can resume accepting reservations and arrivals is unknown at this time, to avoid unnecessary cancellations, we are unable to accept any new owner rate or week reservations until further notice.
Further, as we review, on a weekly basis, reservations which will be immediately impacted by this mandate, we will continue to contact those Owners/Guests with upcoming reservations. In addition, fantaSea Resorts has temporarily suspended all available resort amenities as well as some of our support business operations until further notice. These include:
Aqua Spa at Atlantic Palace
The Shoppe at Flagship Resort
Blue Water Grille
Sixty Café, Lounge & Lobby Bar at Flagship
While fantaSea Resorts' Customer Care has temporarily suspended inbound call center operations, we are able to offer modified service via email assistance with an anticipated 24 to 48 hour turn-around. Services at this time are limited to a) cancellation of a pending reservation(s) at your home resort; and b) processing deposits with Interval International and/or RCI for your 2020 Week or Points. If you have pre-paid or have completed a payment arrangement for your maintenance fee for 2021 or 2022, we are able to make your future deposit with your exchange company. To process or obtain information on a future Maintenance Fees or Mortgage Payment, request a deposit, and/or cancel an existing reservation only, email us at [email protected]. Please ensure that your exchange membership with RCI or Interval International is current to avoid any delays in processing. Deposits will only be processed for Owners in good-standing who are current on their maintenance fee and mortgage, if applicable. For bookings made with a travel agent, online booking platform or exchange company, guests are advised to contact the original agent, booking platform or exchange company directly.
Please refer to our website fantasearesorts.com as we continue to update and provide new information.
It is our sincere hope that you safeguard yourself and your loved ones while we are safe-keeping your vacation home.
We hope to see you "Home" very soon!