COVID-19 CORONAVIRUS

Updated:August 5, 2020

WELCOME TO FANTASEA RESORTS

To book an Owners Week or Rate Reservation* for Flagship, Atlantic Palace & La Sammana through our Owner Portal, click here: Owner Reservations. (If you have not previously logged on and set-up your permanent credentials click here for initial log on instructions.)

To book a non-Owner hotel reservation please visit Guest Reservations.

Please call our Customer Care Call Center (800) 609-0009 for phone reservations, Mon. – Fri. 9am – 5pm(EST) (Closed Saturday, Sunday, U.S. holidays & designated maintenance days).

For the current fantaSea Resorts reservation policies, please click here.

At fantaSea Resorts, we continue to work diligently, putting safeguards in place to protect our Owners, Guests & Employees. For our current COVID-19 protocols and policies, please click here. We have also compiled local Emergency Health Information that you can refer to if you need it, please click here for our local Emergency Health Information.

We suggest that you confirm you review this page prior to booking your reservation and again directly in advance of your arrival as the information changes frequently depending on the current orders and conditions relating to COVD-19.

In an effort to reduce the spread with recommended social distancing and in some cases, in accordance with the mandate made by Governor Murphy, the below is the current disposition of our resort amenities that you feel may impact your vacation experience.

 

POOL

OWNER LOUNGE

FITNESS CENTER

BUSINESS CENTER

ELEVATORS

FUN ZONE

GAME ROOM / ARCADE

ROOM AMENITIES

OTHER

FLAGSHIP

Closed (Indoor)

N/A

Closed

Open; 15 minute session (max); 1 person per session

Limited to one (1) family or traveling party with a maximum of 4 people per elevator

Closed

Closed

To request replenishment of towels, linen, pillows, etc., please contact the front desk.

Blue Water Grille: Take Out Only; 8AM - 8PM (closed Tues. & Weds.); Sixty Lounge Area Only

ATLANTIC PALACE

Open 10am - 8pm; Reservation required; 1.5 hour time limit; 46 person maximum allowed on pool deck; 10 person maximum in pool

Open; 6am - 10pm; Adults Only; 7 person max. occupancy

Closed

Open (2nd Floor); 20 minute session (max); 1 person per session

Limited to one (1) family or traveling party with a maximum of 4 people per elevator

Closed

Closed

To request replenishment of towels, linen, pillows, etc., please contact the front desk.

Aqua Spa Open; 2nd Floor Lounge; 10 person max. occupancy

LA SAMMANA

Open 10am - 8pm (weather permitting); 30 minute time limit to allow for use by others; 5 person maximum in pool (additional if in same traveling party)

Closed

Closed

Open; 1 person per session; Must request access from Front Desk

Limited to one (1) family or traveling party with a maximum of 4 people per elevator

N/A

N/A

To request replenishment of towels, linen, pillows, etc., please contact the front desk.

N/A

New Jersey State Travel Advisory: Self-Quarantine of Visitors To/From COVID-19 Hotspots

Effective June 25, 2020, New Jersey has announced a joint-state travel advisory (along with New York & Connecticut) which imposes a self-quarantine requirement on travelers coming to/from any state where infections passes a certain level. The criteria apply to states that have a high COVID-19 infection rate which are 10 infections per 100,000 residents on a seven day rolling average or 10 percent or higher of the state’s total positive test rate on a rolling seven day average at this time.

If you have an immediate plan to vacation at one of our fantaSea Resorts properties – Flagship, Atlantic Palace & La Sammana and are traveling to/from an area as defined above as impacted by this advisory, we strongly encourage you to cancel or reschedule your travel plans.

Should you wish to move forward with your reservation plans, please be aware that this situation is fluid and changes often. As a result, we strongly suggest that you visit the Official State of New Jersey Covid-19 website at http://covid19.nj.gov for the exact requirements or conditions that may affect your vacation experience and/or reservation.

Please trust that we are aware that we must operate proactively and vigilantly to ensure the safety of our guests and employees, as well as in the best interest of our business. To change or cancel your reservation you must directly contact the original booking agent with whom you made your reservation. If you had booked directly with fantaSea Resorts, please contact our Customer Care Call Center (800) 609-0009

Exchange Company Information:

COVID-19 (Coronavirus) Resources:

For more information, visit the official website of Centers for Disease Control and PreventionCLICK HERE.

*Owner Week and Owner Rate reservation policies apply. All reservations are based on availability. Please note, exchange company deposits, weeks or points, are not able to be requested online.

YOUR SAFETY IS OUR TOP PRIORITY

For complete details about how Covid-19 may affect your stay, our resort safety measures, impacted amenities and information regarding Federal or State mandates, such as the New Jersey State Travel Advisory, please click the link below. Please note these protocols also include mandatory guest responsibilities for the safety of other guests & our employees.

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