ACCESSIBILTY INFORMATION

OVERVIEW

FantaSea Resorts, including Flagship, Atlantic Palace and La Sammana, is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavors to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. 

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the website, please don’t hesitate to contact us.

ACCESSIBILITY FEATURES

  1. Pool area provides a handicap accessible lift.
  2. Common areas such as main entrance, parking garage, corridors, lobby, restrooms, restaurants, recreational spaces, guest check-in, etc. all provide an ease of accessibility by ramps or other compliant features. 
  3. We accept TTY phone calls with support via TRS communication.
  4. Room number placards feature the brail language and elevators provide voice prompted commands.
  5. Handicap accessible rooms are available. Bathrooms provide roll in showers, grab bars and roll under sinks.
  6. Phones systems and fire alarms feature lights & strobes.
  7. Our shuttle is not handicap accessible, however, we provide complimentary Jitney transportation passes or alternate services for anyone with special needs.

NOTIFICATION OF NONDISCRIMINATION

FantaSea Resorts does not discriminate on the basis of race, color, national origin, gender, age, disability, marital status or genetic information in its services or activities, or in its hiring or employment practices. FantaSea Resorts provides equal access to its facilities. 

EMPLOYMENT

FantaSea Resorts does not discriminate on the basis of race, color, religion (creed), national origin, sex (including sexual orientation, transgender status, or gender identity), disability (including HIV, AIDS, or sickle cell trait), pregnancy, marital status, age, military status, ancestry, or genetic information which are classes protected by State and/or Federal law (collectively, “protected classes”) in its programs and activities, including employment opportunities. We are committed to providing an inclusive and welcoming environment for all.  Any person who believes he/she may need reasonable accommodations while accessing our website or during an application, testing or interview process should notify H.R. at (609) 343-7447. You may also contact this number for any questions, complaints, or requests for you may have regarding website accessibility, discrimination or harassment:

To send feedback on this website’s accessibility:

Email us at: [email protected]
Phone us at: (609) 343-7447
Visit us at: 60 N. Maine Ave, Atlantic City, NJ, 08401

COVID-19 Coronavirus

During this extremely difficult situation with the coronavirus (COVID-19), nothing is more important to fantaSea Resorts than your health & safety. We believe we've cultivated an unbreakable bond with one another over the years, but the last few days has tested our boundaries and pushed our limits. We all know sunny beach days are just around the corner. For now, we hope that your family & loved ones remain healthy during these troubling times.
 
To comply with Governor Murphy's mandate, fantaSea Resorts will be temporarily suspending any future reservations & arrivals, until further notice. Representatives will contact any guests who have an upcoming reservation as they review these bookings that will be impacted by this mandate. In addition, fantaSea Resorts is temporarily suspending the following resort amenities, wherever applicable, until further notice:

Fun Zones • Pools • Gyms • Arcades • Bell Service • Front Desk
Aqua Spa at Atlantic Palace
Concierge • Business Center • Owner Lounges • Shuttle Services
The Shoppe at Flagship Resort • Blue Water Grille 
Sixty Café, Lounge & Lobby Bar at Flagship 

While fantaSea Resorts' Customer Care has temporarily suspended inbound call center operations, we are able to offer modified service via email assistance with an anticipated 24-48 hour turn around. Services at this time will be limited to cancellations of a pending reservation(s) at your home resorts as well as processing deposits with Interval International and/or RCI for your 2020 week/points. If you have pre-paid or have just completed a payment arrangement for your maintenance fee for 2021 or 2022, we will also be able to make your future deposit with your exchange company. To request your deposit or cancel an existing reservation only, email us at [email protected]. Please ensure that your exchange membership with RCI or Interval International is current to avoid any delays in processing. Deposits can only be processed for Owners in good-standing who are current on their maintenance fee and mortgage if applicable.
 
Since the exact date that our three resorts can resume accepting reservations and arrivals is unknown at this time, to avoid unnecessary cancellations, we are unable to accept any new owner rate or week reservations until further notice. Looking forward, we will provide you a weekly email update of the fantaSea Resorts status and when we are able, the date that booking owner weeks and rates will resume. We will also provide the latest information on our website at fantasearesorts.com.

We value your ownership and have your families' health & well-being in our hearts during these difficult times, as well as the safety our team members. We are all in this together! Thank you for choosing fantaSea Resorts as your vacation partner. We look forward to better days and being able to welcome you back to your beloved home away from home at fantaSea Resorts.

  

Stay up-to-date on Covid-19 Coronavirus. Click here.

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