Know Before You Go

Vacation time will be here before you know it. To assist you in planning for your trip, we have put together the following information that you should know before you go!

WE’RE HERE TO HELP!

Please contact us at (800) 609-0009 if we can assist you in planning your stay.

CONTACT INFORMATION:

The telephone number to leave for others to contact you:

  • Flagship: (609) 343-7447
  • La Sammana: (609) 266-4000
  • Atlantic Palace: (609) 344-8800

CHECKING IN & OUT:

Check In: 4 pm
Check Out: 11 am
Only the person listed on the reservation may check into the unit and must be 21 years of age or older. A photo ID is required along with a security deposit. 

GUEST SERVICES

Front Desk is open 24 hours a day. Bell service may be available depending on your arrival day and time.

PARKING

  • Flagship: Garage parking is complimentary to Owners and limited to one vehicle per suite. Additional vehicles may park on the street or in adjacent paid lots. Maximum height: 6’ 8”
  • La Sammana: Garage parking is complimentary to all guests. Maximum height: 9’
  • Atlantic Palace: Garage parking is complimentary to Owners and limited to one vehicle per suite. Additional vehicles may park in the paid lot adjacent to the garage. Maximum height: 6’ 8”

KITCHENETTES

All suites include kitchenettes that are fully equipped with:

  • Refrigerator
  • Microwave
  • Two burner stove
  • Toaster
  • Coffee maker
  • Dishes/flatware service for a minimum of 4
  • Serving bowl
  • Pitcher
  • Measuring cups
  • Pots

TRASH REMOVAL

  • Flagship: Trash should be bagged for removal daily and left outside the suite.
  • La Sammana: Trash chutes are available on each floor.
  • Atlantic Palace: Trash chutes are available on each floor.

SAFE DEPOSIT BOXES

Safe Deposit Boxes are provided free of charge at the Front Desk and may be accessed 24 hours. Boxes are approximately 5” x 5” x 18” long. La Sammana offers in room safes.

LAUNDRY FACILITIES

Coin-operated laundry facilities are open 24 hours. Vending machines with laundry detergent are available on-site.

PET POLICY

With the exception of service dogs, no pets are permitted on property. If a pet of any kind is found in the unit, you will be asked to leave the resort.

If you have any questions, please call the Customer Care Department at (800) 609-0009. We hope your stay at FantaSea Resorts is enjoyable!

BOOK YOUR STAY

We're pleased to announce that we are accepting reservations, online ONLY, as of TUESDAY, JUNE 2nd at 12pm.

You can now book your stay for Flagship, Atlantic Palace & La Sammana through our Owner Portal, owner.fantasearesorts.com.

Online booking is available for arrival dates beginning Friday, June 12, 2020 & beyond**.

Phone reservations will not be available immediately; we anticipate our Customer Care Call Center (800) 609-0009 opening for phone reservations on Monday, June 8th at 12pm.

In an effort to reduce the spread with recommended social distancing and in some cases in accordance with the mandate made by Governor Murphy,  the following resort amenities at our three locations where applicable will  temporarily remain closed until further notice.

These areas include:

Fun Zones
Pools
Gyms
Arcades
Aqua Spa at Atlantic Palace
Concierge
Shuttle Services
Sixty Café, Lounge & Lobby Bar at Flagship
Blue Water Grille

The Shoppe at Flagship Resort will also be open but maintain adjusted hours. Because this situation is rapidly changing, we encourage you to check fantaSeaResorts.com for the most up to date information when making your reservation and prior to your arrival.


**Owner week and Owner Rate reservation policies apply. All reservations are based on availability.
Please note, exchange company deposits, weeks or points, are not able to be requested online.
If you have not previously logged on and set-up your permanent credentials click here for initial log on instructions.
At fantaSea Resorts, we continue to work diligently, putting safeguards in place to protect our Owners, Guests & Employees.
For our current COVID-19 protocols and policies, please click here. For the current fantaSea Resorts reservation policies, please click here.

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